NCC

Yes, they can. Majority of these are primary or new properties or new projects for developers. However, they are required by law to wear the REN Tag at all times.

REN Name card

Besides the normal company details, the name card shall also display the Firm's E registration number and the REN number.

Yes, absolutely. Take a photo of the signboard and send it to the BOVAEA. Please indicate the street name, date and time including your name and contact number. The BOVAEA will verify it before sending it to Malaysia Communication and Multimedia Commision (MCMC) who will then suspend and bar the mobile number.

All advertisements posted by a REN must contain the company E registration number with the BOVAEA and REN number beside their mobile number. Do not respond to any advertisement if it does not contain all these information. It is considered illegal for any advertisement to not follow the requirements above except advertisements by property owners.

All fees payable for services rendered, both for sale or letting are stipulated under the 7th Schedule of the Valuers, Appraisers & Estate Agents Rules.

Any foreigner who wishes to work as a Negotiator is required to obtain a work permit from the Immigration Department and only then will the BOVAEA consider, approve and issue a tag.

A genuine REN tag contains watermark security features. When you scan the Quick Respond (QR code) using a smartphone, it will feature the negotiators' information.

Then he is an illegal broker. He is not authorised and as such stop dealing with him/her. Repeat him to the police immediately with full information.

The Quick Respond (QR) code can be verified using a smartphone, QR code reader app can be downloaded into your phone from the Play Store. The code reader will show all the negotiators' information including their photograph. If in doubt, conduct a search at www.lppeh.gov.my or www.propertyagent.gov.my website under Negotiator Search. Alternatively, call the BOVAEA during office hours at 603-22876666.

It is mandatory for all negotiators to wear the REN tag during the course of doing business and it cannot be replaced with any company name tag. It is an offence for someone to imitate and produce something similar to a BOVAEA REN Tag.